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Technical issue with Spectate Demo

DIR Incorporated's Avatar

DIR Incorporated

03 Aug, 2012 07:48 PM

I attempted to demo the inbound marketing software for a DIR Incorporated prospect, but, received a block via IE8...then, when I excepted it, the file was not available. Other than using a different browser is there a viable solution for future inbound marketing customers we would want to sign-up for a demo?

  1. Support Staff 1 Posted by Bradley on 03 Aug, 2012 09:22 PM

    Bradley's Avatar

    Hi,

    Sorry you're running into trouble. Are you referring to this form to request a demo: http://spectate.com/pricing/request-a-personal-demo/? If so, can you tell me what specific steps you took to get the screenshot you attached?

    I just tried the following in IE8 and it appeared to work ok:

    1. Loaded the page with the form on it
    2. Filled in the form with information
    3. Clicked Submit and received the Thank You message after filling out the form.
  2. 2 Posted by r.rohena on 07 Aug, 2012 04:03 PM

    r.rohena's Avatar
    <!-- wmLetter_head_start -->
    <!-- wmLetter_head_end -->
    Yes. I get to the demo page.
    IE 8 blocks it.
     
    I click "download file
     
    PC says can't find it.

    Sincerely,
    Rob Rohena
    (574) 329-9022
     
     
    -------- Original Message --------
    Subject: Re: Technical issue with Spectate Demo [Suggestions]
    From: "Bradley"
    <[email blocked]>
    Date: Fri, August 03, 2012 2:22 pm
    To: <[email blocked]>

    // Add your reply above here
    ==================================================
    From: Bradley
    Subject: Technical issue with Spectate Demo

    Hi,

    Sorry you're running into trouble. Are you referring to this form to request a demo: http://spectate.com/pricing/request-a-personal-demo/? If so, can you tell me what specific steps you took to get the screenshot you attached?

    I just tried the following in IE8 and it appeared to work ok:

    1. Loaded the page with the form on it
    2. Filled in the form with information
    3. Clicked Submit and received the Thank You message after filling out the form.

    View this Discussion online: http://help.spectate.com/discussions/suggestions/212-technical-issue-with-spectate-demo

    --

    Reply with #ignore to stop receiving notifications for this discussion.

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  3. Support Staff 3 Posted by Bradley on 08 Aug, 2012 07:35 PM

    Bradley's Avatar

    Can you try visiting this url: http://my.spectate.com/request-a-demo-hannon-hill-spectate-form on its own and see if it you're able to view the form on its own when it's not embedded in the page? If not, can you send me a screenshot of what you're seeing?

    Thanks!

  4. 4 Posted by Rob Rohena on 08 Aug, 2012 08:20 PM

    Rob Rohena's Avatar

    Error from the link...attached

  5. Bradley closed this discussion on 18 Dec, 2012 06:26 PM.

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